Domestic Shipping
Packages are sent by United States Post Office Priority Mail with Delivery Confirmation. You can select the delivery method for your order.
Powdah.com will ship goods ordered within two business days of the time the order is made and paid for. Each delivery service provides an estimated time frame for delivery. Powdah.com will notify you should there be any delay beyond the normal shipping schedule. You will be notified by email when your order is actually shipped.
Please note: All shipments include a handling fee as well as the actual shipping cost.
International Shipping
Packages are sent by United States Post Office Global Express Mail with signature required. You can select the delivery method for your order.
Powdah.com will ship goods ordered within two business days of the time the order is made and paid for. Each delivery service provides an estimated time frame for delivery. Powdah.com will notify you should there be any delay beyond the normal shipping schedule. You will be notified by email when your order is actually shipped.
Depending on the country the order is shipped to, you may be responsible for a customs charge on the value of your order.
Please note: All shipments include a handling fee as well as the actual shipping cost.
Returns and Exchanges
Powdah.com will accept returns in case of merchandise arriving in a damaged condition, not what you ordered or a defective product. In such case a upon receipt of damaged merchandise by Powdah.com a replacement will be sent.
When you send an item to us, please include a note with your name, return address, daytime phone number, what you are returning and why. Be sure to ship the package with a carrier that can provide tracking and insurance. We do not cover shipping and handling charges on return postage. We will not accept any used equipment or worn garments.
Please send your returns to:Powdah.com/Returns
PO Box 6592
Portsmouth, NH 03802
United States
How to reach us:
Phone: 781-820-6127
Email: help@powdah.com
Monday - Friday, 9 am - 4:00 pm ET